Terms of service


PM / D Proksch Marketing GmbH, Walther-Rathenau-Str. 13, 75203 Königsbach (hereinafter referred to as PMD) operates an online shop at glassespool.de, where spectacle frames and accessories are available for purchase. These general terms and conditions apply to all relevant legal relationships between PMD and the customer ("customer" or "orderer"), who is either a consumer within the meaning of § 13 BGB ("consumer") or an entrepreneur within the meaning of § 14 BGB ("entrepreneur") ) and must be of legal age in any case. Any terms and conditions of the customer do not apply unless PMD has expressly agreed to their validity in writing beforehand.

These terms and conditions apply accordingly to contracts for the delivery of vouchers, unless otherwise expressly regulated


The under glassespool.de  The goods offered are clearly shown on the website and largely reflect reality. However, PMD GmbH is not in a position to ensure that the images and colors that the customer sees on his screen, also due to different screen, graphic and / or printer settings, completely correspond to reality.

We would like to point out that the
www.pmd-eyewear.net products presented may no longer or no longer be available at the time of the customer's visit to the Internet site and the corresponding prices may have changed. The prices quoted are in euros including VAT and excluding shipping costs.

All goods ordered are delivered in protective packaging. If you try on the ordered goods, make absolutely sure that the goods delivered are free of defects. We point out that we are not obliged to take back goods that have been damaged by improper handling or negligence.



    The seller can accept the customer's offer within five days,
  • by sending the customer a written order confirmation or an order confirmation in text form (fax or e-mail), whereby the receipt of the order confirmation by the customer is decisive, or
  • by delivering the ordered goods to the customer, whereby the receipt of the goods by the customer is decisive, or
  • by asking the customer to pay after placing his order.

If there are several of the aforementioned alternatives, the contract is concluded at the time at which one of the aforementioned alternatives occurs first. The period for accepting the offer begins on the day after the offer is sent by the customer and ends at the end of the fifth day following the sending of the offer. If the seller does not accept the customer's offer within the aforementioned period, this is deemed to be a rejection of the offer, with the result that the customer is no longer bound by his declaration of intent.

2.4 When submitting an offer via the seller's online order form, the contract text is saved by the seller and sent to the customer in text form (e.g. e-mail, fax or letter) after submitting his order, along with these terms and conditions. In addition, the text of the contract is archived on the seller's website and can be accessed free of charge by the customer via his password-protected customer account by entering the corresponding login data, provided that the customer has created a customer account in the seller's online shop before submitting his order.

3.2 Before the binding submission of the order via the seller's online order form, the customer can identify possible input errors by carefully reading the information displayed on the screen. An effective technical means for better recognition of input errors can be the enlargement function of the browser, with the help of which the representation on the screen is enlarged. As part of the electronic ordering process, the customer can use the usual keyboard and Correct mouse functions until he clicks the button to complete the ordering process.

3.3 Only the German language is available for the conclusion of the contract.

3.4 Order processing and contact are usually carried out by email and automated order processing. The customer must ensure that the e-mail address provided by him for processing the order is correct, so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by the seller or third parties commissioned by the seller to process the order can be delivered

If the goods you have ordered are not delivered, we are entitled to withdraw from the contract. In this case we will inform you immediately that the ordered product is not available. If the purchase price has already been paid, it will be refunded to you immediately. The reservation of self-delivery applies to consumers only in the event that a congruent hedging transaction has been concluded with the supplier and PMD is not responsible for any incorrect or non-delivery.



Unless otherwise agreed, delivery is made from the warehouse to the delivery address specified by the customer. Eventually Information on the delivery period is non-binding, unless the delivery date has been promised as an exception. Collection is excluded
In general, we cannot deliver to post office box addresses or packing stations.

4.2 Deliveries to non-EU countries
Please note that we bear the costs for door-to-door transport, insurance of the goods and any costs for accompanying documents and customs clearance. The import sales tax incurred and any customs duties will be invoiced separately to the recipient by DHL. Please note that you may have to pay foreign bank charges.

All deliveries are made by the logistics service provider DHL. The DHL terms and conditions apply in addition and can be read at www.dhl.com.

4.4 Shipping costs

For shipping: national EUR 5.90 

For shipping: international EUR 15.00

4.5 If the customer wishes a special type of shipment (e.g. express delivery), he / she bears the additional costs incurred according to the currently valid DHL price list. The risk of transport is transferred to the customer when the goods are handed over to the carrier, unless the customer is a consumer and the order represents a purchase of consumer goods for him.


The purchaser can only pay the purchase price and shipping costs for the items ordered with shopify payments, PayPal or by bank transfer in advance. If the ordered goods are not available, the amount transferred in advance will be refunded immediately or credited to the corresponding credit card if the goods cannot be delivered within 4 weeks.

5.1 Advance transfer
In the case of advance transfer, this must be made immediately after the order. Acceptance of the contract and dispatch take place only after receipt of payment. If the transfer of the purchase price and the shipping costs are not received by PMD GmbH within 5 working days of the order, PMD GmbH is entitled to cancel the order.

5.2 Credit Card
The financial information for credit card transactions (number of the card, expiry date, etc.) is automatically forwarded with an encrypted protocol without PMD GmbH or third parties having any access to it. With the exception of the reimbursement in the event of Returns also never used again.

5.3 Pay Pal

When paying using one of the payment methods offered by PayPal, payment is processed by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or - if the customer does not have a PayPal account - under the terms and conditions for payments without a PayPal account, which can be viewed at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full.

5.4. Online Safety

PMD has the security software SSL (Secure Socket Layer). This is an asymmetrical encryption method on the Internet that protects your credit card data against eavesdropping and manipulation during transmission. This means that it is not possible for unauthorized persons to read this data when it is transmitted on the Internet.


    The delivered goods remain the property of PMD GmbH until they have been paid for in full.


    7.1 Product descriptions
    Information, drawings, illustrations, technical data, descriptions of weight, dimensions and services contained in brochures, catalogs, circulars, advertisements or price lists are purely for informational purposes. We take no responsibility for the accuracy of this information. We reserve the right to make any changes to the product

7.2 Liability


If there is a defect that is subject to warranty, you are entitled, within the framework of the statutory provisions, to request supplementary performance, to withdraw from the contract or to reduce the purchase price. Compensation for consequential damage caused by a defect is excluded. In addition, the following restrictions apply: We are only liable for damage other than injury to life, body and health insofar as this is due to willful or grossly negligent action or to culpable breach of an essential contractual obligation by us or our vicarious agents (e.g. the delivery service) are based. Any further liability for damages is excluded. The provisions of the Product Liability Act remain unaffected; In addition, liability for fraudulent concealment of a defect and for an expressly guaranteed quality remains unrestricted. According to the current state of technology, data communication via the Internet cannot be guaranteed to be error-free and / or available at all times. We are therefore neither liable for the constant and uninterrupted availability of our online shop nor for technical and electronic errors during an ordering process over which we have no influence, in particular not for the delayed processing or acceptance of offers. If links to other websites or sources are created, we are not responsible or liable for the availability of such external sites or sources. We do not adopt content that is accessible on such websites or sources as our own and exclude any liability or guarantee in relation to them, unless there is positive knowledge of the illegality of the content in individual cases.

7.3 Contact
For eventual The following contact options are available to PMD GmbH for complaints:

Email: shopify@pmd-eyewear.net

  1. Right of withdrawal

    8.1 Consumer's right of withdrawal and return

You can revoke your contract declaration in writing within two weeks without giving reasons. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before the fulfillment of our information obligations according to § 312c Paragraph 2 BGB in connection with § 1 Paragraphs 1m2 and 4 BGV-Info V as well as our obligations in accordance with § 312 e Paragraph 1 Clause 1 BGB in conjunction with § 3 BGB Info V. Timely dispatch of the cancellation is sufficient to meet the cancellation deadline.


The declaration of revocation can be sent to:


Email: shopify@pmd-eyewear.net or

By post to: PMD GmbH, Walther-Rathenau-Str. 13, 75203 Königsbach-Stein


If the cancellation is made through the timely return of the product, the shipment must be sent to the following address:


8.2 Consequences of cancellation


In the case of an effective revocation, the mutually received services are to be returned and, if necessary, any benefits (e.g. interest) surrendered. If you cannot return the received service in whole or in part, or if you can only return it in a deteriorated condition, you may have to compensate us for the value.


8.3 Return and repayment deadlines
Please note that it can take 10-14 days between receipt of your return and the reimbursement process.
The time of the refund depends on the credit card used. However, it usually takes place within two bank statements.
If the recipient of the products specified in the order does not match the buyer of the goods, the amount debited will always be refunded to the buyer and cardholder.
Note: we remind you that shipping costs are not refundable.

  1. Integrated third party websites

Third party websites are integrated into the PMD website by means of links or in other ways. PMD GmbH has no influence on the content of such websites and is not responsible for them. PMD GmbH distances itself from all content on such websites, especially if they are offensive, unconstitutional, illegal or pornographic in nature.

The general terms and conditions of the operators of linked sites apply in addition to these general terms and conditions.


  1. 10. In the event of a violation of third-party rights, the seller owes, according to the content of the contract, not only the delivery of goods but also the processing of the goods according to certain specifications of the customer B. violate copyrights or trademarks). The customer exempts the seller from claims by third parties that they can assert against the seller in connection with a violation of their rights through the contractual use of the customer's content. The customer also assumes the reasonable costs of the necessary legal defense including all court and lawyer costs in the statutory amount. This does not apply if the customer is not responsible for the infringement. In the event of a claim by a third party, the customer is obliged to immediately, truthfully and completely provide the seller with all information that is necessary for the examination of the claims and a defense.

11) Redeeming gift vouchers

11.1 Vouchers that can be purchased via the seller's online shop (hereinafter "gift vouchers") can only be redeemed in the seller's online shop, unless otherwise stated in the voucher.

11.2 Gift vouchers and the remaining balance of gift vouchers can be redeemed by the end of the third year after the year in which the voucher was purchased. Remaining credit will be credited to the customer until the expiry date.

11.3 Gift vouchers can only be redeemed before the order process has been completed. Subsequent billing is not possible.

11.4 Several gift vouchers can be redeemed for one order.

11.5 Gift vouchers can only be used for the purchase of goods and not for the purchase of other gift vouchers.

11.6 If the value of the gift voucher is insufficient to cover the order, one of the other payment methods offered by the seller can be selected to settle the difference.

11.7 The balance of a gift voucher is neither paid out in cash nor is interest paid.

11.8 The gift voucher is only intended for use by the person named on it. A transfer of the gift voucher to third parties is excluded. The seller is entitled, but not obliged, to check the material entitlement of the respective voucher holder.

    12.1 German law applies exclusively to the exclusion of the UN sales law


Alternative dispute resolution. The EU Commission provides a platform for online dispute resolution on the Internet at the following link: http://ec.europa.eu/consumers/odrThis platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved. The seller is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

As of March 2021